Talk with Microsoft Teams
Calling | Collaboration | Meetings | Messaging
Digicel Business and Microsoft Teams Direct Routing brings an enterprise-grade voice service that allows users to make calls directly from Teams. It is a flexible bundled solution of cloud-based software and services that extends connectivity for Microsoft Teams beyond your network and allows for integrations with other telephone services.
Connect now with Digicel’s Direct Routing for Teams:
- Make and receive Public Switched Telephone Network (PSTN) phone calls directly from the Teams app.
- Seamlessly integrate Microsoft collaboration features with Digicel’s Session Initiation Protocol (SIP) Trunking network.
- Available options are as a service or on-premise.
Key Features
100% Cloud Based
Fully cloud based with no equipment required on site. No requirement for an on-premise gateway or Session Border Controller (SBC).
Flexible Calling Plans
Choose one of our flexible Global Connect Plans to suit your business' specific needs.
Seamless Integration
Easy integration with Teams without the need for additional infrastructure and minimal interruption to existing services.
Replicate Regionally
Simplify the technology stack and replicate the same technology across multiple locations.
Reliable Connectivity
Backed by Digicel's reliable network, ensuring high-quality voice calls with superior clarity.
Web-Based Portal
Our web-based portal allows for 24/7 management of your Teams service.
Benefits
Streamlined
With Teams as your full, unified communications platform you no longer need additional services, devices and support.
Enhanced Mobility
Make and receive business calls from anywhere, on any device, using the Teams application.
Cost Effective
Replicable in multiple countries. Drive economies of scale with consistent license pricing and support over multiple markets.
24/7 Expert Support
Get round the clock support from Digicel's Microsoft-certified experts to design, deliver and manage your solutions.
Direct Routing for Microsoft Teams
Digicel Business provides two Direct Routing options for making and receiving phone calls through Microsoft Teams.
Direct Routing as a Service
Digicel’s managed virtual Session Border Controller's (SBCs) integrates with Microsoft Teams enabling your team to call anyone, anywhere. Everything is setup and managed remotely, allowing your team to focus on core tasks.
Direct Routing On-Premises
Connects Session Border Controllers (SBCs) that you own and operate to Microsoft Teams and the PSTN via Digicel’s SIP Trunking. This offers companies greater flexibility and control in configuring custom call routing options.
How Does Direct Routing For Microsoft Teams Work?
Integrate your existing Microsoft 365 Teams environment and the Public Switched Telephone Network (PSTN) allowing to make and receive regular fixed line calls directly from your Teams app.
Products Tailored to Fit Your Business
Digicel Business supports organisations regardless of size and industry. Partnering with world leading vendors and technologies, we bring you end-to-end fully managed business solutions.
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