Talk with Microsoft Teams
Calling | Collaboration | Meetings | Messaging
Digicel Business and Microsoft Teams Direct Routing brings an enterprise-grade voice service that allows users to make calls directly from Teams. It is a flexible bundled solution of cloud-based software and services that extends connectivity for Microsoft Teams beyond your network and allows for integrations with other telephone services.
Connect now with Digicel’s Direct Routing for Teams:
- Make and receive Public Switched Telephone Network (PSTN) phone calls directly from Teams app.
- Seamlessly integrate Microsoft collaboration features with Digicel’s Session Initiation Protocol (SIP) Trunking network.
- Available options are as a service or on premise
Key Features
Single Phone Number
Teams user assigned a fixed single business phone number across multiple devices
Customized Microsoft Teams Phone
Integrates Digicel's SIP Trunks and Calling Plans with your existing Microsoft Teams for a tailored calling experience
Flexible Deployment
Leverage our as a service SBC or your existing certified SBCs to make PSTN calls from Microsoft Teams
Benefits
Enhanced Mobility
Make and receive business calls from anywhere, on any device using Microsoft Teams application
Easy Integration
Digicel's virtual Session Border Controllers (vSBCs) seamlessly connect your Microsoft Teams platform to the traditional phone network (PSTN), enabling regular phone calls
Reduced Costs
Eliminates the need for on-premise equipment, simplifying operations and minimizing expenses
Direct Routing for Microsoft Teams
Digicel Business provides two Direct Routing options for making and receiving phone calls through Microsoft Teams.
Direct Routing as a Service
Digicel’s managed virtual SBCs integrates with Microsoft Teams enabling your team to call anyone, anywhere. Everything is setup and managed remotely , allowing your team to focus on core tasks.
Direct Routing on-permises
Connects Session Border Controllers (SBCs) that you own and operate to Microsoft Teams and the PSTN via Digicel’s SIP Trunking. This offers companies greater flexibility and control in configuring custom call routing options.
How Does Direct Routing For Microsoft Teams Work?
Integrate your existing Microsoft 365 Teams environment and the Public Switched Telephone Network (PSTN) allowing to make and receive regular fixed line calls directly from your Teams app.
Products Tailored to Fit Your Business
Digicel Business supports organisations regardless of size and industry. Partnering with world leading vendors and technologies, we bring you end-to-end fully managed business solutions.
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